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MD802 MaxiDiag Elite and PC Suite version

8780 Views 6 Replies Latest reply: 2016-01-08 06:23:28


  •   Level 2   
    (14) points
    AK
    2013-12-22 10:10:52
    Hi All,

    I have a MD802 and I'm running what I believe is PC Suite 3.0 (at least that is what the update program shows).
    The MD802 has been successfully updated to 2.50 System Program along with all of the vehicles.

    Where I am confused is that when I login to Autel,"My Account" lists the following PC Suite(s) available for me to download, yet I don't think any of them apply.

    PC SuiteSoftware                Products                                               Latest Version
    Autel PC Suite              MaxiCheck AbsSrs、MaxiCheck DP..                 V6.13
    Mot Pro PC Suit           Mot Pro                                                                V6.13
    Master Pro PC Suit       Master Pro                                                            V6.13
    VHC011 PC Suit          VHC011                                                               V6.13
    MaxiSYS PC Suite        MaxiSYS、MaxiSYS Mini、MaxiSYS..              V2.01
    PC Suite                        MaxiDAS DS708                                                  V6.16

    Are any of these for the MD802?

    Is Version 3.0 the latest?

    Thanks for any help

    Alan

  •   Level 10   
    (10965) points
    Autel Support

    2014-01-16 01:57:05

    Pls download the first one: V6.13 

  •   Level 2   
    (14) points
    AK
    2014-01-22 15:55:36 (Reply to:Autel Support)
     Thank You!
    Worked perfect!

  •   Level 1   
    (8) points
    Abdullah64

    2014-09-06 20:46:38 (Reply to:AK)

     Please as you got your answer, could you help me with log in info. what did you enter as account and password in the pc suite updater?
    Thank you. I have bought recentely an autel md802 but useless as I tried to update the software but log in info was unsuccessful.

  •   Level 10   
    (10965) points
    Autel Support

    2014-10-29 01:52:00 (Reply to:Abdullah64)

     Login account is just the Autel ID which you registered on our website, which is generally your email address.
    If you forgot that, please give me your S/N.

  •   Level 1   
    (6) points
    nomanshah

    2016-01-07 17:04:02 (Reply to:Autel Support)

     MD8112003452 i can not log in my account 


  •   Level 10   
    (10965) points
    Autel Support

    2016-01-08 06:23:28 (Reply to:nomanshah)

    Hi, did you get any error message when you tried to log in your account? Please make sure that you did use the correct email address and password to login. If you still need help, please send email to Support@autel.com.

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